Artificial Intelligence (AI) Usage & Transparency Policy
Last updated: August 2026
1. Introduction
Mission Logix Limited (“Mission Logix”, “we”, “us” or “our”) uses artificial intelligence (“AI”) and AI-assisted technologies as part of certain business, administrative, creative and operational activities.
We believe AI can improve efficiency, productivity and the quality of the services and information we provide. We also recognise that AI-generated or AI-assisted material may contain inaccuracies, errors, omissions or other limitations.
This policy explains how we may use AI and the safeguards we apply.
2. How We Use AI
Mission Logix may use AI and AI-assisted tools for purposes including, but not limited to:
assisting with the drafting, editing, summarising and formatting of website content, articles, emails, documents and other communications;
generating, editing or enhancing images, graphics, illustrations and other visual material;
assisting with research, analysis and the organisation of information;
analysing business and operational information;
assisting with calculations, data processing and reporting;
supporting administrative and internal business processes;
assisting with the development of procedures, documentation and training materials;
helping identify trends, anomalies or areas requiring further review; and
improving the efficiency and quality of our services and internal processes.
AI is used as a supporting technology. The extent of AI involvement may vary considerably between individual pieces of content, images, documents and processes.
3. AI-Generated and AI-Assisted Website Content
Some written content appearing on this website may have been created, drafted, edited, summarised, reformatted or otherwise assisted using generative AI.
Where appropriate, AI-assisted content is reviewed by a member of the Mission Logix team before publication.
However, neither human review nor the use of AI guarantees that information will always be complete, accurate or up to date.
Website content is provided for general information only unless expressly stated otherwise. It should not be relied upon as legal, tax, customs, financial, regulatory or other professional advice.
Where information relates to matters such as customs duties, taxation, VAT, import/export requirements, prohibited goods, regulatory requirements or other matters subject to legislation or official guidance, customers remain responsible for obtaining appropriate professional advice and verifying the requirements applicable to their particular circumstances.
4. AI-Generated and AI-Assisted Images
Some photographs, illustrations, graphics, backgrounds, product representations or other visual material appearing on our website, social media, marketing materials or other communications may be generated, edited or enhanced using AI.
AI-generated imagery may be illustrative rather than a literal representation of our facilities, employees, equipment, products, services or operational processes.
Unless expressly stated otherwise, visual material should therefore not be relied upon as evidence of a particular facility, specification, service, capability, product, person or operational arrangement.
Where an image is materially AI-generated, we may identify it as such where we consider this necessary or appropriate. We do not undertake to individually label every image that has been created, modified or enhanced using AI.
5. Accuracy and Human Oversight
AI systems can produce information that is inaccurate, incomplete, misleading or out of date.
Mission Logix does not treat AI-generated information as inherently accurate merely because it has been produced by an AI system.
Where AI is used for business purposes, we apply an appropriate level of human oversight having regard to the nature, importance and potential consequences of the relevant task.
Material decisions concerning customers, contracts, pricing, legal obligations, financial commitments or other significant business matters are not intended to be made solely on the basis of unverified generative AI output.
6. Personal and Confidential Information
Mission Logix takes the protection of personal, confidential and commercially sensitive information seriously.
Where AI systems process personal information, we seek to ensure that such processing is undertaken in accordance with applicable data protection legislation, including the UK GDPR, the Data Protection Act 2018 and other applicable UK data protection legislation.
We seek to limit information provided to AI systems to what is reasonably necessary for the relevant purpose and to use appropriate safeguards having regard to the nature of the information and the AI service concerned.
We do not intentionally use confidential customer information or personal information to train publicly available AI models unless there is an appropriate lawful basis, contractual arrangement and legitimate business reason for doing so.
Employees and contractors are expected to exercise particular care before entering personal data, customer information, commercially sensitive information or confidential material into third-party AI systems.
Further information about how Mission Logix processes personal information can be found in our Privacy Policy.
7. Third-Party AI Providers
Mission Logix may use AI technology supplied by third-party providers.
Where appropriate, information submitted to such services may therefore be processed by those providers in accordance with our contractual arrangements with them and their applicable data-processing and security arrangements.
We take reasonable steps to select reputable service providers and to consider relevant privacy, security and confidentiality implications before using AI services for business purposes.
However, third-party AI platforms and services are operated independently of Mission Logix. We cannot guarantee the uninterrupted availability, security, functionality or accuracy of any third-party AI service.
8. Intellectual Property and Copyright
Mission Logix seeks to use AI-generated and AI-assisted content responsibly and with due regard to intellectual property rights.
AI-generated material can raise complex questions regarding copyright, trade marks and other intellectual property rights. We therefore reserve the right to amend, replace or remove AI-generated or AI-assisted material where an intellectual property concern is identified.
The presence of content on this website should not be interpreted as a representation or guarantee regarding the copyright status or originality of material generated wholly or partly using AI.
Nothing in this policy grants any third party rights to use Mission Logix branding, trade marks, logos, proprietary materials or other intellectual property.
9. No Impersonation or Misrepresentation
Mission Logix does not knowingly use AI to create deceptive representations of identifiable individuals or businesses or to falsely imply an endorsement, relationship or association that does not exist.
Where AI-generated imagery depicts people who are not actual Mission Logix employees, customers or representatives, such imagery should be regarded as illustrative unless stated otherwise.
10. Automated Decision-Making
Mission Logix may use automated tools to assist with administrative, analytical or operational processes.
Where the processing of personal information involves solely automated decision-making that produces legal or similarly significant effects on an individual, we will apply the safeguards required by applicable data protection legislation.
Our general use of AI to assist with drafting, analysis, administration, imagery or internal business processes should not be interpreted as meaning that decisions affecting customers or individuals are necessarily made solely by AI.
11. Customer and Third-Party Information
Customers should not submit information to Mission Logix on the assumption that it will never be processed using automated or AI-assisted systems.
Where appropriate and lawful, information supplied to us may be processed using software incorporating AI or machine-learning functionality as part of our normal business operations.
Such processing remains subject to our contractual obligations, confidentiality obligations and applicable data protection requirements.
12. AI Is Not a Substitute for Professional Advice
AI-assisted information provided by Mission Logix does not constitute legal, financial, accounting, tax, customs or regulatory advice.
Customers remain responsible for ensuring that their goods, documentation, declarations, instructions and business activities comply with applicable legislation and regulatory requirements.
Where appropriate, customers should obtain advice from a suitably qualified professional or the relevant government or regulatory authority.
13. Limitation of Reliance
To the fullest extent permitted by law, Mission Logix accepts no responsibility for loss arising solely from reliance on AI-generated or AI-assisted informational content published on our website where that information has not been expressly incorporated into a written agreement with us.
Nothing in this policy excludes or limits any liability which cannot lawfully be excluded or limited.
Where there is any inconsistency between general website content and a written contract or pricing agreement entered into with Mission Logix, the relevant written agreement will take precedence.
14. Responsible Use
Mission Logix aims to use AI in a responsible and proportionate manner.
Our approach includes, where appropriate:
human review and oversight;
consideration of accuracy and reliability;
protection of confidential and personal information;
data minimisation;
consideration of intellectual property rights;
appropriate security measures;
consideration of potential bias or unfair outcomes; and
periodic review of how AI technology is being used within the business.
The level of oversight and control applied will depend upon the nature and potential impact of the particular use of AI.
15. Changes to AI Technology
AI technology and the legal and regulatory framework surrounding its use are developing rapidly.
We may therefore change the AI systems, providers and processes we use from time to time and may update this policy accordingly.
The latest version of this policy published on our website will apply from the date stated at the top of the policy.
16. Questions or Concerns
If you have a question about Mission Logix’s use of AI, believe that AI-generated material published by us contains an error, or have concerns regarding intellectual property, privacy or other rights, please contact us.
We will investigate reasonable concerns and, where appropriate, correct, amend or remove relevant material.
17. About Mission Logix
Mission Logix Limited
For our full company details and contact information, please refer to the Contact section of our website.
This AI Usage & Transparency Policy should be read alongside our Privacy Policy, Terms of Service, Cookie Policy and any applicable contractual terms entered into between Mission Logix Limited and its customers.